Wise CX, líder en tecnologías CX, ha adquirido Keepcon. Leer más.

Marketing & PR

“With Keepcon, we’ve achieved real-time visibility of what is happening in our networks, and managed to establish a daily alert system that allows us to answer more promptly to the demands of our digital community.”

Lazaro Quintin

Institutional Communication Manager

Grupo Arcor

Customer Service

“In Keepcon, we’ve found a partner who constantly helps us to be more efficient without losing focus on the client. It’s a combination of methodology and strategy, applied to an innovating software that helps us potentiate and understand the social media ecosystem.”

Rodrigo Osorio

Customer Service Manager

Jetsmart

Marketing & PR

“We achieved visibility of very granular topics in processing NPS surveys to adjust our service, and we managed to have and integrated report of our campaign performances in all our social media in Latin America and Brazil.”

Gastón Manganiello

Digital Analytics Corporate Manager

Arcos Dorados

Make real-time decisions
and get ahead of crises!

Get alerts when an issue is becoming massive across digital channels,
so that you can monitor and solve it before it turns into a problem.

Get alerts and act quickly in the face of issues that may turn into potential reputation crises.

Conduct competitive benchmarking and receive feedback about the performance of your marketing campaigns.

Gain a deep insight of your customers’ voice to understand their pain points, and act promptly to capture their attention and loyalty.

Moderate comments and remove the ones which violate your policy in order to keep a healthy community, free from hate and racism.

Why should you use Keepcon to improve your marketing strategies and manage crises?

We know you need accurate, relevant, real-time information.

But you won’t have the time to configure another tool from scratch. Don’t worry! We’ll do it for you, and help you get the best results :D

Client Listening

Get a better understanding of your customers’ needs, and offer ultra-personalized solutions.

Reputation crises

Reduce crisis impact in social media by identifying opportunities to deliver assertive messages.

ROI de Campañas

Optimize your advertising and campaign budgets by getting to know your users’ reactions in real time.

NPS

Increase your Net Promoter Score.

Customer Satisfaction Score (CSAT)

Improve your satisfaction indicators.

Customer Retention

Reduce the retention costs of present customers.

How do we do it?

All of this is possible thanks to Keepcon’s “semantic secret”, which enables you to get a much better knowledge of your customers by processing all their conversations across digital channels.

Are you ready for a little chat with us?

Let's talk

Wherever there is a need for intelligent text processing and categorization, we can help. Let’s talk!